Automated reminders
Vello helps practices efficiently get patients in the door with fully automated appointment and health service reminders to reduce no-shows.
Health service reminders
Vello helps practices ensure clients are prepared for visits with pre-visit instructions and bloodwork recommendations to boost compliance.
2-way SMS
2-way SMS enables easy engagement with clients following a visit and unlocks an easy confirmation process when responding to appointment reminders.
Online scheduling
Vello’s online schedule syncs with your ezyVet calendar. That means no scheduling clashes, no toggling between systems, and no waiting around for calendars to update.
Pet owner mobile experience
Clients can schedule appointments online through the Vello App & mobile experience, automated appointment reminders and pre-appointment instructions ensure they’re prepared and on-time.
Digital medical record access
Patient records and communication logs are available straight from ezyVet, the Vello App & mobile experience allows clients to download medical records, schedule follow-up visits online and more.
About Vello
Vello streamlines how you engage with pet owners, pulling everything your practice needs to connect with clients into one, easy-to-use system built for IDEXX practice management platforms. With seamless communication tools synched to your PIMS, you can foster stronger client relationships, save time and create better outcomes for pets.
As the only pet owner engagement solution built into IDEXX practice management software, Vello unlocks more efficient ways to connect. Your practice can leverage a singular, modern experience to communicate with pet owners, not just as clients, but as informed partners in care—supporting better health outcomes at every stage.
Get in touch with Vello and ezyVet
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