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The Cat’s Whiskers Blog

The latest and greatest news, features & developments in ezyVet.

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Video

ezyVet (IDEXX Veterinary Software) London...

  • Jul 29, 2024
  • News

Check out our newly opened office space in London!

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How client communication drives practice success

  • Jul 11, 2024
  • Practice Management

Explore how communicate directly contributes to a more loyal client base, improved treatment adherence, and healthier patients.

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How non-verbal communication impacts client...

  • Jul 11, 2024
  • Practice Management

Non-verbal communication is crucial for shaping client perceptions and behaviors. Train your team to recognize and use non-verbal cues effectively

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The art of the follow-up: How to get clients to...

  • Jul 05, 2024
  • Practice Management

When done right, follow-ups can significantly boost treatment adherence, foster stronger client relationships, and even improve your practice’s...

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Featured

Robust migration plan simplifies transition to ezyVet for busy mixed animal practice

  • Jul 03, 2024
  • Practice Management
  • General Practice

It's the eve of go-live day at this busy Texas practice. We joined the team on-site to chat about the transition and how ezyVet will shape their daily workflows.

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Practice manager spearheads transition to the...

  • Jul 02, 2024
  • Practice Management

Disrupting the status quo isn’t easy. Discover what motivated Stephanie to lead the transition from server to cloud, and what's changed since making...

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Using empathy to strengthen client...

  • Jun 27, 2024
  • Practice Management

Medical expertise and skill are obviously essential in a successful veterinary practice - but it's the emotional connection that often keeps clients...

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Building client loyalty through clear...

  • Jun 20, 2024

Discover how you clear communication can help you strengthen your relationships with both clients and pets.

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Top tips for handling difficult conversations...

  • Jun 12, 2024
  • Practice Management

Difficult conversations with clients are a natural part of delivering professional care. Here are some tips to help you effectively navigate delicate...

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