Integrations

Running a veterinary practice today means managing a lot of moving parts - patient records, lab results, inventory, billing, communication tools, and more. When these systems don’t work together, your team ends up doing extra work, like re-entering data, double-checking details, and chasing information across platforms.

That’s where integrations come in.

Put simply, an integration is a connection that allows different systems to share information. You can use integrations to add extra functionality to your practice management system by connecting third-party applications to ezyVet.

For busy veterinary teams, the impact is immediate: less manual work, fewer errors, and more time to focus on delivering exceptional patient care.

Key takeaways

  • Integrations connect your tools. They allow different systems to share information automatically, removing the need for duplicate data entry.
  • They make workflows more efficient and accurate. By reducing manual steps, integrations cut down on errors and administrative workload.
  • They’re essential to modern veterinary practice. Connected systems help teams focus less on admin and more on patient care.

What is an integration?

An integration is a digital link between two systems that allows them to share data automatically. ezyVet integrations are developed by external ezyVet partners, who use the ezyVet API to connect their application to ezyVet. An API (or Application Programming Interface) is a set of programming code that essentially allows two applications to talk to each other.

Data is automatically exchanged between ezyVet and ezyVet integrations, which keeps information consistent across the system and ensures a smooth user experience. Integrations make it possible for your diagnostic analyzer to send results straight to a patient’s record, for your payment terminal to sync with your invoices, or for your product supplier to send purchase orders from inside your practice management software.

Without integrations, each of these systems operates in isolation. IDEXX’s Finding the Time study indicated that 85% of practices find their practice management software is poorly integrated across different platforms and applications. When systems don’t work together, teams have to manually transfer information, which takes time and increases the chance of mistakes.

By using integrations, you can combine different tools with ezyVet to form a powerful, tailor-made solution that suits your particular business needs.

Note: The use of unofficial ezyVet integrations can leave your business exposed to malicious cyber activity. For more information, see this blog post.

The benefits of using integrations

Integrations aren’t just for large or high-volume clinics. Practices of all types and sizes can benefit from connecting their systems to work more efficiently and reduce errors. 

Here’s how they make a difference day to day:

  • Efficiency: Two-thirds of practices indicate that improving operational efficiency is a high or top priority, according to IDEXX’s Finding the Time study. Integrations help meet this goal by connecting systems, reducing duplication, and keeping workflows running smoothly.
  • Accuracy: Manual data entry can lead to mistakes. Integrations ensure that information is recorded once and shared across systems, keeping patient records, billing, and reports consistent.
  • Visibility: When all your tools are connected, you get a clearer picture of your operations. You can see everything from test results and treatment history to stock levels and financials all in one place. This makes it easier to make informed decisions.
  • Profitability: Integrations help practices capture revenue more efficiently. Charges are less likely to be missed, invoices are accurate, and inventory usage is tracked correctly. They also reduce administrative time, lowering overhead costs.
  • Team and client experience: A connected practice runs more smoothly. Your team spends less time chasing information and more time engaging with clients. Meanwhile, clients experience faster service, fewer delays, and more consistent communication.

How integrations add value to your practice

Beyond these general benefits, integrations can also deliver practical, real-world value in specific areas of your practice. 

Here’s a quick overview of some of the most popular integration verticals and how they can help your business:

Product supplier integrations

  • Send purchase orders from ezyVet to your preferred supplier.
  • Receive invoices and inventory directly into ezyVet.
  • Receive automatic price updates.

Diagnostics integrations

  • Send, receive, and manage external diagnostics from ezyVet.
  • Easily share diagnostic results.
  • Unlock the ultimate IDEXX diagnostics experience with real-time results within the clinical record, automatic charge capture, and request forms pre-loaded in ezyVet.

Digital Imaging integrations

  • Order diagnostic imaging requests directly within ezyVet.
  • Get x-ray and DICOM images automatically transferred to the patient’s record.
  • Ensure charge capture when ordering images.
  • Reduce duplicate patient entry.

Payments and Finance integrations

  • Provide clients with contactless payment options.
  • Offer flexible payment plans.
  • Eliminate double entry and manual reconciliation.
  • Increase average transaction value and boost client conversions.
  • Automatically sync financial transactions made in ezyVet.
  • Get better visibility of your financial records.
  • Take control of accounts receivable.

Insurance integrations

  • Submit clinical notes and invoices directly to the claims team.
  • Eliminate paperwork.
  • Dramatically speeding up processing time.
  • Easy and accurate reporting for balance reconciliation
  • Insurance payments are made directly to the practice, so clients don’t have to wait to be reimbursed.

How to get started with integrations

Getting started with integrations doesn’t have to be overwhelming. Focus on the areas that will deliver the most impact first, then expand gradually as your practice becomes more connected. 

  1. Identify your pain points: Look at where your team spends the most time on manual tasks - whether it’s entering lab results, managing inventory, or reconciling payments. These are strong candidates for automation.
  2. Review your options. Talk to your practice management software provider about what’s available and what might be coming soon. You may discover that the tools you’re already using can connect more easily than you think.
  3. Prioritize high-impact connections: Focus on integrations that streamline critical workflows first. Diagnostic, billing, and communication integrations typically deliver quick wins by saving time and improving accuracy.
  4. Involve your team: Staff buy-in is key. Make sure everyone understands how the integration works and why it benefits them. Provide quick training and encourage feedback once it’s in place.
  5. Measure results: Track changes after implementation. Are tasks taking less time? Are errors reduced? Are invoices or reports more accurate? Regularly reviewing these outcomes helps you refine your setup and spot new opportunities to connect more systems.

Full list of ezyVet integration categories

ezyVet currently offers more than 80 integrations from some of the largest and most reputable names in the veterinary industry and beyond - and the number is always growing. 

These integrations cover a broad range of verticals, including: 

For inquiries about commercial partnerships, contact partnerships@idexx.com.

FAQs: Veterinary software integrations

What is a software integration in a veterinary practice management system?

A software integration is a connection that allows systems to exchange information automatically, keeping data accurate, reducing manual work, and helping veterinary teams manage their practice more efficiently.

How do veterinary practice software integrations improve clinic efficiency?

Integrations streamline workflows by connecting systems so data only needs to be entered once. They reduce duplicate work, minimize errors, save time, and allow veterinary teams to focus on patient care rather than administrative tasks.

Which types of systems can be integrated with veterinary practice management software?

Practices can integrate a wide range of tools, including diagnostics, payment solutions, accounting software, product suppliers, client communication, and more. These connections ensure information flows smoothly across all systems, improving accuracy, efficiency, and overall clinic operations. Unofficial integrations should be avoided due to stability and security concerns.

What are the benefits of integrating diagnostics with veterinary software?

Diagnostic integrations automatically update test results, capture charges, and attach reports directly to patient records. They eliminate manual entry, reduce errors, and provide veterinarians with real-time access to critical information for faster, more accurate care.

Conclusion

Integrations are what make your software ecosystem truly work together. They remove the friction between systems, automate repetitive tasks, and keep your data consistent across every part of your practice. This connected way of working saves time, reduces errors, and creates a smoother experience for both your team and your clients. 

Explore how ezyVet connects with your favorite tools to create a smoother, more efficient practice workflow. Book your FREE demo today!