The ER Express and ezyVet integrated workflow allows pet owners to securely and efficiently check in to the ER Express digital waiting queue with the added benefit of patient verification in ezyVet.
The customer/account/pet verification process all takes place within the user-friendly screens of the ER Express Reservation Form.
- While checking into ER Express, pet owners can look up their existing information in ezyVet and confirm details.
- Once the reservation in ER Express is submitted, information crosses over into the ezyVet dashboard, creates the calendar appointment, and generates a new clinical record. Customer and pet information is automatically added and updated as necessary. The ER Express Registration Form conveniently attaches to the clinical record in ezyVet, eliminating duplicate and manual front desk staff tasks.
- The customer SMS communication chain collected in ER Express crosses over to the patient record in ezyVet upon the conclusion of the visit in ER Express.
For more information, please view the ER Express website here.
