AVA

Your 24/7 AI-powered assistant.

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VetPawer

Your 24/7 AI-powered assistant.

Get in touch

Client convenience

AVA is like a client services representative who is always available to serve your clients' needs. Your clients never have to wait on hold again.

Front desk efficiency

AVA frees up your phone lines to take care routine client calls. Your valuable front desk team can then take better care of urgent calls and in-clinic clients.

Multi-lingual virtual assistant

AVA is your multilingual virtual assistant that can effortlessly communicate in your client's preferred language, ensuring clear, personalized service for everyone.

24/7 booking, prescription refills and support

Clients can use your website, social media, or telephone to contact your practice about booking appointments, request prescription refills, and get answers about your practice any time of day or night.

Direct prescription refills requests

Clients can request their prescription refills through AVA, via an inbound phone call or on your website. The request is then sent directly to your pharmacy for fulfillment.

AVA knows your clients and your practice

AVA reads service reminders and prescription refill information, integrates relevant details into the client conversation and ensures the correct appointment is booked or prescription refilled.

How VetPawer works with ezyVet

AVA is like a receptionist who is always available to serve your clients' needs. AVA feeds its evolutionary context directly from ezyVet where all necessary data resides to implement decisions. This bi-directional and real-time access provides AVA with unique capabilities such as real-time appointment scheduling, refill requests, addition of new clients/patients, practice details like location, hours, pricing, and all sorts of operations previously limited to human front desk assistants.

When AVA joins your team, she instantly saves your practice an enormous amount of time. Plus, she helps build your pharmacy revenue and clients love her. AVA integrates instantly and seamlessly into ezyVet and your current phone system, which makes to easy to connect her to your practice. There is no I.T. involvement and the processes your staff follows stay the same.

For more information, please view the VetPawer & ezyVet Integration Guide here.

About VetPawer

The team at VetPawer are committed to continuous innovation, which drives them to develop cutting-edge solutions to propel the pet owner client experience forward. Compassion is at the heart of everything they do; they ensure that clients receive outstanding service and that every veterinary practice is equipped with the tools necessary for excellence.

Get in touch with VetPawer and ezyVet

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See other integrations in Mobile, Online Pharmacy.